1. I need a gift that is more specific, do you customize?
Yes! If you have a special occasion and we don’t have a box to suit it, just send us a note and we can accommodate.
2. Do you do corporate events?
We do! We love corporate gifting. Contact us and we will be happy to give you ideas that are suitable & tailored to your organization. We can also add a gift card to any box.
3. When will my gift get delivered?
If you are located in Victoria, BC, you can request a specific date or often get same day or next day delivery. If a delivery day is not specified we will strive to have your package shipped within 3 business days. Standard delivery times apply.
4. Can you deliver to the hospital?
Is someone is recovering from surgery or just had a baby? This is a wonderful alternative to flowers. We can deliver the boxed arrangement to the recipient’s room, of any local hospital.
5. Do you ship International?
Yes! Delivery time and shipping costs are dependent on the carrier.
6. Do the boxes come with a note?
All boxes come with a post card that is hand written with your personal message. You can choose a simple to/from, or add on a special occasion card. If you do add a card to your order, it will also be hand written with whatever personal message you like.
7. Do the boxes change?
Why yes they do! Boxes are always changing so check back often. Also don’t miss out, some boxes may just be available while supplies last.
8. What if i want to order a box for an anniversary that is in 3 months?
No problem! We love making your life easier. If you have some special occasions coming up and you know you might forget. Place your order once a year. Tell us your dates, what kind the occasion is, and we will take care of the rest!
9. Can you change or substitute box item?
Yes! If we cannot stock an item we have pictured in one of our boxes, we reserve the right to have the ability to swap an item for something of equal value that is similar. If as well you want to swap out an item pictured simply send us a message.
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